Unproffesionalism

<p>I'm so very disappointed in the way my complaint was handled, a consultant with the name of Cindy Silwana phoned me and informed me that she will do my application for credit, she didn't asked me for my expenses, nothing, she phoned me after about 30minutes informing me that I was approved for R3900.00 over 60 months and it still have to be approved by the head office, I told her that it can't be and I tried explaining to her that she didn't even go through the application with me, she didn't even asked me what my expenses are, payments for accounts, etc, she informed me that she is doing this job for years and the amount(51000) I was approved with last week was only provincial approved, I told her that the pay master phoned me and was about to pay out but I stopped him because I wanted to submit the settlement letter from capitec bank,</p> <p>I can't communicate with a person that is not willing to listen to my side of the story, I told her to get her manager or the C.E.O of Absa Bank to phone me because I'm not happy and I will log a complaint on hello peter regarding this, she informed me that they are in a meeting, they are not available, how can a consultant speak to a customer the way she did, I was thinking of changing my salary to Absa Bank but they way the woman spoke to me let me think twice to do it, can a manager who knows how to handle customers and who are able to assist me professionally contact me and please Absa Bank can't do a third credit enquiry, the consultant's failed to do their jobs properly and I have to suffer, that's unfair </p>