VH
Vedna H
1 reviews | Active since Aug 2021
13 Sept 2021, 10:30
UNPROFESSIONALISM
I keep calling the callcentre and the consultants kept cutting my call in between the conversation . Someone even pick up and didn't even respond to me but spoke to her baby in the background. Unprofessionalism!! It's my second incident with ABSA!!!
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Absa's replyOfficial
13 Sept 2021, 12:04Dear Vedna, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your complaint reference number is C-***0. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours. Kind regards, Daphne Le Grange Group Customer Care
Absa's reply13 Sept 2021, 12:04
Official
Dear Vedna, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your complaint reference number is C-***0. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours. Kind regards, Daphne Le Grange Group Customer Care