MS
Muhammad S
1 reviews | Active since May 2010
19 Apr 2017, 16:42
Unprofessional teller
<p>Good day</p> <p>Two weeks ago we went to Eastgate mall ABSA to deposit my daughter's salary cheque. Firstly the teller wasn't interested in what my wife had to say and that she requested special clearance. He just did his own thing and totally disregarded her. He was in such a foul mood ( probably having to work on a sunday) he treated my wife and daughter with utter contempt. I want an apology from ABSA to my wife and daughter and clear her cheque as a matter of urgency also that disciplinary steps be taken against the employee involved. My daughter's name is Mishka which was on a Standard bank cheque</p>
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Absa's replyOfficial
20 Apr 2017, 08:09Dear Customer
Thank you for bringing this matter to our attention.
Kindly provide me with an account number or ID number to enable me to log a formal complaint for you, will you also provide the teller number or name to speed up the resolution process.
Regards
Claudette
Best regards,
Absa's reply20 Apr 2017, 08:09
Official
Dear Customer
Thank you for bringing this matter to our attention.
Kindly provide me with an account number or ID number to enable me to log a formal complaint for you, will you also provide the teller number or name to speed up the resolution process.
Regards
Claudette
Best regards,