pC
pumla C

1 reviews | Active since Sept 2012

04 Jul 2019, 16:26

UNPROFESSIONAL SERVICE EVER

I went to Alex Mall to reset my pin code for my Woolies Visa as I was advised at the store. I was so disappointed with the service I received I felt like I am at some ****a shop! the consultant assisting me he is also busy chatting to his buddy that came in by the door shouting. He told me that he is alone h cannot assist me I must go the the branch! He wasn't even wearing his name name.

0
Replies (1)
Absa
Absa's reply05 Jul 2019, 10:56
Official
Dear Customer  
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
  
Regards
  
Pravesh Bejay
Specialist Case Manager
Customer Value Management