unprofessional service
I app**** for a renewal of my credit card two weeks ago. I followed up with Absa after 5 working days to find out the progress. I eventually went to the complaints department where i was advised that they will find out where the card is. I still have not yet received no feedback as promised. Its been over a week and no card.
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Absa's replyOfficial
23 Sept 2019, 14:53 Dear Tyrone Reyneke
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Absa's reply23 Sept 2019, 14:53
Official
Dear Tyrone Reyneke
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management