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Nokulunga N
1 reviews | Active since Oct 2011
21 Nov 2024, 17:26
Unprofessional job by a service provider
I humbly request your intervention regarding my claim. The service provider did not do a good job. I tried to contact the case manager that was dealing with my case but I am not getting any response on email and phone. Your agents keep taking me from pillar to post. I am writing in this platform so you can contact me please.
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Absa's replyOfficial
22 Nov 2024, 09:00Dear Nokulunga Ntloko Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***9. Kind regards,Group Customer CareRezona Louw
Absa's reply22 Nov 2024, 09:00
Official
Dear Nokulunga Ntloko Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***9. Kind regards,Group Customer CareRezona Louw