Unprofessional from Absa

Unacceptable Delay in Prescribed Debt Letter – Absa & Velile Attorneys

I requested a prescribed debt letter from Absa for old vehicle debt that has over 3 years, they referred me to Velile Tinto Attorneys. Weeks later, I am still waiting with no response.

This delay is unacceptable. Consumers have the right to timely confirmation of prescribed debts. The lack of communication and action from both Absa and their attorneys is unprofessional.

I expect this matter to be resolved immediately. If not, I will escalate it to the National Credit Regulator and the Ombudsman for Banking Services.