UNPROFESSIONAL, DISRESPECT TO CLIENTS AND REALLY DISSAPOINTING

Very frustrating and unprofessional experience. Started sending an email to ABSA on 03 Aug with no response. I have been following up since then. Different departments gave me different email addresses which I used non of them responding. I also called numerous times reporting the same story to different people with no response This is really disappointing at a time like this not to take clients seriously and jobs people still have

Worse part this morning I called again and spoke to Marcia Mahabe (zero customer service skills) who is very unprofessional, do no respect a client ,do no t listen to what a client says refuse to transfer me to a supervisor (Dashen Ramadas or to give me his manager's (Mr Wood). Both these people have no contact numbers or able to be transferred to them - very pathetic

She ended up giving me again client contact center number where I spoke to Depulelo who put me hold to transfer me to a manager who did not take my call as he was in a meeting to finish at 11:30 and to call me right after that.

Even now I am still waiting for a supervisor call. This is not respecting clients at all and very disappointing to a very low level