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rbmbl R
1 reviews | Active since May 2016
23 Apr 2024, 10:53
Unprofessional and unhelpful.
After failing to access my online banking, I contacted the helpdesk for assistance. Only to be advised to call back once I have a new phone.
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Replies (1)
Absa's replyOfficial
23 Apr 2024, 12:23Dear Mulalo
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number for your complaint is C-***1.
Kind regards,
Group Customer Care
Rezona Louw
Absa's reply23 Apr 2024, 12:23
Official
Dear Mulalo
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number for your complaint is C-***1.
Kind regards,
Group Customer Care
Rezona Louw