NM
Nikki M

1 reviews | Active since Mar 2009

26 Jun 2015, 05:48

unprofessional and *********

A few years ago i Banked with Absa and after having ***** on my account i decided to close the account because of the bad service. I went into the absa branch and both my cheque card credit card would be closed.<br> <br> Low and behold, some three years later, i am being told that i have an outstanding balance on my cheque card??!!<br> No debit orders ran since closing my account and no statements were sent to me by the bank. Which is natural after closing the accounts.<br> <br> I feel absa is beyond pathetic and are just trying to find ways to ****** money!!! <br> If you claim i owe you why can you not priduce a statement to show how i used YOUR MONEY and i now need to pay back!!!!<br> <br> The process you have followed is ******** and its a good thing that after this story my freinds and family will be closing accounts with you (thats if you process the request) and mpving to an ethical bank

0
Replies (1)
Absa
Absa's reply26 Jun 2015, 15:17
Official
Hello smaki,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd