MS
MG S
1 reviews | Active since Oct 2009
10 Aug 2020, 14:37
Unprofessional and ***********
My card was declined. How embarrassing and inconvenient. Why? Because the IT people are upgrading the system. In the middle of the day? Why is there no back-up system? How unprofessional and ***********!
Helpful (0)
Replies (2)0
Replies (2)
Absa's replyOfficial
11 Aug 2020, 08:09Hi there MG
We do apologise for the inconvenience caused.
An incident was logged with our Technical Department for urgent investigation.
We will update you as soon as possible.
Regards
The Virgin Money Team
We do apologise for the inconvenience caused.
An incident was logged with our Technical Department for urgent investigation.
We will update you as soon as possible.
Regards
The Virgin Money Team
Absa's reply11 Aug 2020, 08:09
Official
Hi there MG
We do apologise for the inconvenience caused.
An incident was logged with our Technical Department for urgent investigation.
We will update you as soon as possible.
Regards
The Virgin Money Team
We do apologise for the inconvenience caused.
An incident was logged with our Technical Department for urgent investigation.
We will update you as soon as possible.
Regards
The Virgin Money Team
Absa's replyOfficial
11 Aug 2020, 10:12Hi there MG
Again we would like to apologise for any inconvenience caused.
We received confirmation that the issue was resolved.
Please test the card again and let us know should you still experience any issues.
Regards
The Virgin Money Team
Again we would like to apologise for any inconvenience caused.
We received confirmation that the issue was resolved.
Please test the card again and let us know should you still experience any issues.
Regards
The Virgin Money Team
Absa's reply11 Aug 2020, 10:12
Official
Hi there MG
Again we would like to apologise for any inconvenience caused.
We received confirmation that the issue was resolved.
Please test the card again and let us know should you still experience any issues.
Regards
The Virgin Money Team
Again we would like to apologise for any inconvenience caused.
We received confirmation that the issue was resolved.
Please test the card again and let us know should you still experience any issues.
Regards
The Virgin Money Team