Unprofessional and ********* bank that wants to **** you out of your money

My account has been frozen for the past 1 and a half months over a transaction that happened in October. I have been waiting for any contact from absa, I have visited them in the branch and the call center and each time they say they will get in touch with me. Absa is absolutely unprofessional and ********* and it would be best to stay away from banking with them. Even if you complain on their app a million times it won’t make a difference with them. They don’t value their clients and are just a scheme for them to use our money. I have been waiting for khumo sebeka from the ***** department to contact me however no contact or response to emails