JD
Jade D
1 reviews | Active since Dec 2023
24 Feb 2025, 18:55
Unprofessional Absa
This is honestly frustrating. My account has been on hold for over 2 months . Every time I receive an email to say that the matter has been extended dispute submitting all my documents over a month ago. This is so unprofessional as this is the fourth time it's happend and ever time it happens the email me on the very last moment of the day just before their closing time.
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Absa's replyOfficial
25 Feb 2025, 09:57Dear Jade
I fully understand your frustration at this point and I am with you.
The team has been alerted to work speedily in resolving this matter.
Apologies for the inconvenience caused.
Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
I fully understand your frustration at this point and I am with you.
The team has been alerted to work speedily in resolving this matter.
Apologies for the inconvenience caused.
Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Absa's reply25 Feb 2025, 09:57
Official
Dear Jade
I fully understand your frustration at this point and I am with you.
The team has been alerted to work speedily in resolving this matter.
Apologies for the inconvenience caused.
Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
I fully understand your frustration at this point and I am with you.
The team has been alerted to work speedily in resolving this matter.
Apologies for the inconvenience caused.
Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd