UNPROFESSIONAL

Took 3 days to get my geyser replaced. They very quick to reject claims but cant do a simple follow up to see if plumbers have come through. I had to call numerous times to get resolved. Also please be sure you read T&C very carefully when dealing with bank as they find every reason Not to pay out. Business should be given to more reliable and fair institution....Some from Absa asks for my claim number on 24 July and I still don't hear from them, just proves how inefficient & Unprofessional they are!!