TM
Tessa M

1 reviews | Active since Aug 2024

17 Aug 2024, 11:59

Unpleasant and Unhelpful staff

Very disappointed with the service at Absa Bluff. Whenever i go the branch the Staff are extremely unpleasant and unhelpful. They don't even smile when assisting you. Just because we are on the other side of the window doesnt make us stupid. Treat us with respect!

0
Replies (1)
Absa
Absa's reply19 Aug 2024, 11:04
Official
Dear Tessa Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number for your complaint is C-***9. Kind regards,Vanessa CroweGroup Customer Care