UNPARALLELED ABUSE OF POWER

I am one trustee on the body corporate among 5. The 5 of us disperse to the 4 corners of Gauteng each day, returning late afternoons We need to re-set banking details between the 5 of us as the structure and roles of members of the trustees of the body corporate has changed. We have tried to make an appointment for the ONLY day we have free to do do, i.e. Saturday morning. In ABSA's wisdom, and in line with their world class customer service disservice, we have been told that they will ONLY deal with our need Monday to Friday between 8 and 5. Firstly, synchronising diaries for busy work days comprises a serious challenge Secondly, to be off for the hour or so needed (excluding travel time to and from work) means we will have to take leave to attend an ABSA ZERO WORK ETHIC meeting that should be standard procedure. Frequent telephone calls to set up an appointment were met with the caller being sent from pillar to post...with NO practicable outcome. This is a classic example of the tail wagging the dog. ABSA abuses its "power" to dictate how they will service their customers Without OUR money ABSA has no stock-in-trade Treat us fairly PLEASE...you in fact service US...not vice versa. Get your freakin act together or loose custom...Oh i forget...the rest of them are as bad (Capitec Excluded of course)