hM
happiness M

1 reviews | Active since May 2015

08 Sept 2020, 09:48

unpaid refund

i am very disappointed at the processing and feedback i have been getting from ABSA with regrets to my refund. they keep saying it was processed and paid but till today i have not got the refund yet. its been over two month sending back and fourth email and my question still goes unanswered

0
Replies (1)
Absa
Absa's reply08 Sept 2020, 11:47
Official
 Dear Happiness Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***6. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours .   Kind regards,Daphne Le GrangeGroup Customer Car