BM
Boitumelo M
1 reviews | Active since Dec 2018
08 Apr 2021, 09:47
Unpaid fees
Been using Absa cheque account for 2 month now then decided to close it due to rediculous fees, and I already got an sms stating that my account has been closed and to my surprise I have unpaid fees, wereas they owe me,... This bank it's so unbelievable. Even a so called branch manager fails to explain the fees to me
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Absa's replyOfficial
08 Apr 2021, 10:42Dear Boitumelo Maroam Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***8 Kind regards,Rezona Louw Group Customer Care
Absa's reply08 Apr 2021, 10:42
Official
Dear Boitumelo Maroam Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***8 Kind regards,Rezona Louw Group Customer Care