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Doreen M

1 reviews | Active since Oct 2013

30 Mar 2015, 08:48

Unpaid debit order and reversal of fees

I have an Absa account and i advised them to run a vaf debit order on the last day of everymonth . To my surprise the debit order went through today which is the 3oth and causing my account to have an unpaid debit order. <br> <br> I need them to remove those unpaid debit orders on my account as they have a negative impact on the conduct of the account . I also need them to reverse the unpaid fee and change the date if it was never changed

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Replies (1)
Absa
Absa's reply30 Mar 2015, 13:25
Official
Hello ktaelomaphanga,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd