BM
Busisiwe M
1 reviews | Active since Dec 2018
01 Dec 2018, 21:48
Unorthorised debit order
On the 29th of November 2018 absa bank debited 28000 on my account without communicating with me and when i contacted them they said my personal loan acc is on arrears of which am still making payment on that account and they said they going to refund me back my money but up until this day they haven't done that.
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Replies (2)
Absa's replyOfficial
03 Dec 2018, 11:43Dear Client
Thank you for bringing this matter to our attention. Thank you for providing your ID number.We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply03 Dec 2018, 11:43
Official
Dear Client
Thank you for bringing this matter to our attention. Thank you for providing your ID number.We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's replyOfficial
03 Dec 2018, 14:28 Good day Mr Ristow, I am Vanessa Crowe and I will be facilitating your case. Please use the following reference number: ***. This confirms that an incident has been logged. I will update you on the matter within two working days. My email address is *** or you can reach me on *** if you need any further details
Best regards,
Absa's reply03 Dec 2018, 14:28
Official
Good day Mr Ristow, I am Vanessa Crowe and I will be facilitating your case. Please use the following reference number: ***. This confirms that an incident has been logged. I will update you on the matter within two working days. My email address is *** or you can reach me on *** if you need any further details
Best regards,