Unnecessary Exposure

Okay where do I start . Very early in lock down my internet banking failed . I could not log in as all my details were rejected by the absa server . I went into the bank on the first Monday of the lock down 16th of March . Very helpful staff assisted me and we tested the log in and all was well . I got home and on Thursday had to pay my staff who are also locked away safe and sound at their respective homes . Along comes the 26th March same thing cannot log in credentials are rejected. By now we realise the potential of this virus and the flippen thing is deadly .Now absa insists that they cannot rectify this issue over the phone you have to expose yourself to an environment that may cause you to become seriously ill or worse . In their wisdom only one branch is open to service PMB so you can imagine the lines of people waiting to get served . Just by the way there are other banks in the same area where absa is situated and guess what No long lines of people . The ques are testimony to the bad archaic systems and service absa provides its paying clients . Useless bank app and services I cannot even use the ATM to pay my accounts . It was stupid of me to have transferred my business banking to absa . This fortunately is something I can rectify .