********.debit from absa life

I have asked on numourus times for my credit life to be canceled on my account as I never signed up for it. This will be the last time I contact you regarding this as I'm contacting the ombudsman if this is not sorted. I want all bank fees refunded in my account for credit life debit orders that went off from the 1st deduction and I want a recording where I agreed to this or a signed document. Please send me feedback asap or matter will be taken futher