DV
Donita V
1 reviews | Active since Oct 2019
07 Feb 2020, 07:22
******** re-opening of account after closer
Dear Absa Credit Card Division. Who gave permission to re-open my account after i closed it in person in the branch on the 7th of December 2019. i will be laying charges of ***** and falsifying my signature . Best regards
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Absa's replyOfficial
07 Feb 2020, 10:12Dear Donita Visser
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next hour .
Kind regards,
Rezona Louw
Group Customer Care
Absa's reply07 Feb 2020, 10:12
Official
Dear Donita Visser
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next hour .
Kind regards,
Rezona Louw
Group Customer Care