******** Internet Banking Charges

Item: Absa
Rating: 1
Author: Thomas L

I have been with ABSA since 2007. In a discussion I mentioned that ABSA currently charges me for internet banking at R34 monthly.

My colleaque however, only pays the R25 monthly account fee. Why do I have to pay this and other people don't?

I demand a refund for all the years paying this fee whereas other people were not required to do so.

Helpful (0)

Replies (2)

Absa's replyOfficial

02 Mar 2018, 11:29

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd

Absa's reply02 Mar 2018, 11:29

Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd

Thomas L's updateReviewer Update

03 Apr 2018, 16:08

Thank you Daphne Le Grange, one month down the line and no reply. Guess I will be taking my banking business elsewhere

Thomas L's update03 Apr 2018, 16:08

Reviewer Update

Thank you Daphne Le Grange, one month down the line and no reply. Guess I will be taking my banking business elsewhere