1 reviews | Active since Dec 2014
******** deductions made by ABSA
<p>During 2014 ABSA deducted R100.00 from my account for the safe keeping of my will. However i did not had a will at ABSA. I never gave them a will nor did i ask them to keep it for me. After numerous atempts to contact them and trying to resolve the matter, i finally reprted them with hellopeter. They paid me back the R100.00. Now on Friday 2/06/2017 they deducted R100.00 again for the safe keeping of my will. I do not have a will with ABSA, i never gave ABSA a will nor did i instruct them to keep it for me. I wish to report this behavior as totally unacceptable and if they continue acting in this manner, i will close my account with them.</p>
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
