Unknown transaction charges R4.10 and seperate increased monthly account fee of R135

Subject: Inquiry Regarding Unknown Charges on My Account

Dear Absa,

I hope this message finds you well.

I am writing to inquire about some recent charges app**** to my account. Specifically, I have noticed:

An unknown transaction charge of R4.10. An increased monthly account fee of R135. Additional hidden or separate charges, which appear to be unrelated to the monthly fee. Could you kindly provide clarification on the following:

The purpose of the Currency T account that was sold to me and whether any of these charges are linked to this account type. A detailed explanation for the R4.10 transaction charge and whether it is a regular fee or one-time charge. The reason for the increase in my monthly account fee to R135. An explanation of any additional hidden charges that are being app**** to my account, separate from the monthly fee. I would greatly appreciate a breakdown of these charges so I can better understand the fees being app**** to my account.

Thank you for your assistance, and I look forward to your prompt response.

Kind regards, Very concerned consumer