MM
Michael M
1 reviews | Active since Feb 2016
14 Jan 2022, 12:29
Unknown debt review
YOUR card department (Boipelo Ramorola) told me I have a credit card under debt review. I explained to then I have never had a credit card with ABSA nor have opted for debt review ever. They told me they referred my matter to your debt review department and it's been a week I cannot get hold of anyone and no one is coming back to me. I WANT THAT DEBT REVIEW DETAILS !
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Absa's replyOfficial
14 Jan 2022, 13:28Dear Michael Modisane Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number to your complaint is C-***3. Kind regards,Rezona Louw Group Customer Care
Best regards,
Absa's reply14 Jan 2022, 13:28
Official
Dear Michael Modisane Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number to your complaint is C-***3. Kind regards,Rezona Louw Group Customer Care
Best regards,