IW
Ingrid W

1 reviews | Active since Mar 2009

24 Mar 2017, 09:22

Unknown debit orders that the bank cannot stop

<p>I have had several debit orders going through on my account since Jan 2017 for ASICOMM & EASYDEBIT/OVERSST71667U and GRAVITYLEI/ ********** ********** . thus far an aomunt of R525.99 has gone through my account. I called absa this morning to enquire about these debit orders and i was given this number to call ********** , which i did and it sounded like a ****. how can ABSA bank allow such security breaches & theft to happen to its customers? i asked them to cancel & stop the debit orders & i was told that they cannot help me i have to speak to the company. So is absa going to allow such a ******** act to continue without any assistance from them? </p>

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Replies (1)
Absa
Absa's reply24 Mar 2017, 14:46
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd