1 reviews | Active since May 2017
Unknown debit order Resahostin/***
I have a problem with the unknown debit orders. First debit came from my savings account on the 06/12/2018 R89.00 ref Resahostin/ ********** 000001. I went to the branch on the 10/12/2018 to have it reversed and blocked because I could not do it online as it was not reflecting. I was charged a dispute fee of R30.26 for something i don't know. On the 31/12/2018 same debit order now came through my cheque account with the same reference number/description.Surely it means on the 10/12/2018 it was only reversed and not blocked because on the 07/01/2019 it came back again with same reference. This is a concern to me because it means every month I need to go to the branch to have this debit order reversed and be charged because Absa is not able to blocked it.
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
