DM
Denga M
1 reviews | Active since Nov 2022
28 Nov 2022, 16:34
Unjustified transfer charges
My mega u account is charging me online transfers from absa to Absa, they’re taking R10 every time I transfer to my sister who’s using absa student account, that’s a ripoff I am just a child trying to bank online. I logged a call on the 11/01 with online banking and everyday it’s a new story, am angry at this bank.
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Absa's replyOfficial
29 Nov 2022, 08:29Dear Denga Madanda Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***7. Kind regards,Group Customer CareRezona Louw
Absa's reply29 Nov 2022, 08:29
Official
Dear Denga Madanda Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***7. Kind regards,Group Customer CareRezona Louw