Unjustified Fees and Poor Service

I recently switched my banking to ABSA, a decision I'm now regretting. On 01/10/2024, various bank charges were deducted, including the monthly account fee, transactional fees, and admin fees. While all fees were explained to me, I was shocked to see a R100 admin fee for posting a statement. In this digital age, who still does that and charges R100 for it? I want my R100 refunded and will be considering closing the account. It’s no surprise your ATMs and branches are empty — the service is terrible, your branches are understaffed, and you’re overcharging customers.