Unit trust opened online but still waiting

I app**** for a unit trust online with ABSA internet banking every time I log in it just says:<br> <br> \Unit Trust account not active yet. Allow 48hrs for activation".<br> <br> It has been half a month now and nothing has happened and it doesn't tell me anywhere what the problem is or if there is one.<br> <br> I see that other people have complained about the same problem so please can you find a more permanent fix for the problem for everyone who applies for a unit trust online."""