Unimpressed with the service(or NO SERVICE rather)

<p>I am so unimpressed with absa. I app**** for an overdraft facility on Monday 31 July and it was provisionally approved immediately (Ref no: ********** 4322) and I was told that I need to send in payslip, ID and proof of res ( which is utter nonsense because I already bank with ABSA and recently updated my FICA documents at my branch) anyway I sent in Those Documents and still No word from ABSA. I have phoned them on their Transactional lending call center and waited over 20 mins to speak to a consultant (Wasting my airtime of course) and she told me someone would call me to finalise my application but still No one called me. I really needed the money to close a gap. Now My debit orders bounced . I am leaving ABSA. The inefficiency and bad service is a trend. This is not my first bad experience with them. </p>