Unilateral change to banking products and fee charges

Warning to all current ABSA clients and people considering opening an account with ABSA: RUN AWAY as fast as you can. We have been banking with ABSA for the last 30 years (even before the 4 banks amalgamated into ABSA) and have to record the absolute disrespect with which they treat their clients. Let us explain the number of incidents that we have had to endure: 1. ABSA unilaterally changed the Debit Card and charged the issuing fees of the new card to out account. We did NOT request a new card - ABSA unilaterally issued the card. 2. Out of the blue they started charging fees to the Credit card - which was never charged previously. ABSA forced us to change from Master Card to Visa and now expect us to pick up the fees. 3. Out of the blue today we discover that the Business Garage Card was cancelled without ANY notification from ABSA. We had to discover this by being embarrassed at the filling station to hear that the transaction had been declined as the card no longer exists. Is ABSA experiencing financial difficulties that they have to at ALL cost recover fees from clients???? We supposedly have a Private Banker but he or she is TOTALLY missing in action. He NEVER communicates with us and he NEVER notifies us of changes down the line that will affect us. Pease do yourselves a favour and LEAVE ABSA and if you intend to bank with them - go to another bank that understands who its clients are and how to treat clients with respect. We are also logging these incidents with the Ombudsman.