1 reviews | Active since Mar 2016
Unhelpful in dealing with *****
Over the last year ********** have been successful at least twice at opening an account with ABSA in my name but under ********** ID Numbers. The ********** impersonating me, are contacting my bank overseas to get them to transfer funds into these ABSA accounts.I am not a ABSA customer at all and have never held an account at ABSA! The first time I reported it there was no feedback at all and it took me a while to get the information that they had closed the account. Last week another account was opened in my name at ABSA and the whole story started again. Today I went to the ABSA Bank in Fourways and the case was treated with utmost disinterest by the people behind the counter, after a 45 min wait they finally allowed me to open another case with them. Ultimately though all they will do is close the account and the ********** will open another and continue with their process. HOW difficult can it be to make sure that my name is flagged the next time somebody walks into a branch to open an account under my name? Apparently to difficult for ABSA or could it be that this is an inside job!!
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
