BM
Bongumusa M

1 reviews | Active since Apr 2023

13 Apr 2023, 20:27

Unhelpful bank that is wasteful and unsympathetic towards its consumers

Horrible bank, ABSA has been accepting Debi check for accounts without my consent. The charges are exorbitant, this bank has no respect for its consumers, its unhelpful in times of need, and is littered with pathetic processes that just waist your time.

I wish to close down my account.... I recommend Wesbank, Nedbank and Standard Bank... Those are by far the best banks and others of course.

0
Replies (1)
Absa
Absa's reply14 Apr 2023, 08:28
Official
Dear Bongumusa Makhathini

Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.  
 
The reference number for your complaint is C-***9
 
Kind regards,
Group Customer Care
Basani Hlungwane