SW
Sinovuyo W

1 reviews | Active since Sept 2010

02 Nov 2023, 09:23

Unheard of Admin Charges

I am truly disappointed of Absa.no one ever explained to me of such high charges on my cheque account I've been charged R1051 Admin charge previously had amount such as R650 and R700 this is crazy!!!.. what I need my money back. Why so much? what is this please pay back My Money. I have been a client with you guys for over 20 years and this is the what you do, I have never heard of such for admin charges its ridiculous. I am leaving this bank Nooooooooo need this money back please charge us fair it a personal account not business. This is ridiculous. On top of all this money I still pay Monthly Acc fee no way this is ridiculous!!! I have always been defending this bank when people told me its expensive but they decided to show me!! I'm leaving, please pay me my money back

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Replies (1)
Absa
Absa's reply02 Nov 2023, 11:07
Official
Dear Sinovuyo Williams Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number to your complaint is C-***2. Kind regards,Group Customer CareRezona Louw