1 reviews | Active since Dec 2022
Unhappy YET AGAIN
This is the only language that ABSA Vehicle finance understands. It is hurting that each time my concerns are NOT taken seriously or actioned unless I put it on this platform.
Anyway, on the 7th of June I sent a communication to *** informing them that I am changing jobs and payment date will change. I requested them to change debit order date from the 23rd to the 28th. Moreover, I requested them to change debit order from FNB to ABSA since I have a newly opened account with ABSA. The new job contract states that payment date is the 25th however I explained on the email that I get my salary from the FNB account, so I asked them to move the debit date to the 28th to allow for monthly transfer to my ABSA account to clear.
Amo Nkabinde (ABSA Consultant) requested bank statements - How can she ask for bank statements when I am only starting the new job on the 1st of July? Also, the ABSA bank account is only 2 weeks with no transactions on it
Please assist as I find this process very stupid
Basani I am so annoyed.
My request was for you to do 2 things SIMPLY (Common sense is clearly not common to all of us)
I clearly stated that I need these changes app**** to account ***6 that debits from FNB
1. Change debit date from 23 to 28
2. Change bank from FNB to ABSA account
Now tell me, why did you also apply the same changes to account ***7? Who asked you to make these changes? Does this account also debit from FNB? N***x
I am livid with your lack of attention to detail. You guys work with finances, but you do not seem to understand how a simple oversight could impact your customer.
SORT THIS OUT
Basani I am so annoyed.
My request was for you to do 2 things SIMPLY (Common sense is clearly not common to all of us)
I clearly stated that I need these changes app**** to account ***6 that debits from FNB
1. Change debit date from 23 to 28
2. Change bank from FNB to ABSA account
Now tell me, why did you also apply the same changes to account ***7? Who asked you to make these changes? Does this account also debit from FNB? N***x
I am livid with your lack of attention to detail. You guys work with finances, but you do not seem to understand how a simple oversight could impact your customer.
SORT THIS OUT