Unhappy with service from Absa Business Banking

I am totally unhappy with the service I am receiving from Absa Business Banking. I app**** for a business account and still awaiting in awe. Sadly I have tried on several occasions to get the status of my application with no success. There has since been no communique from the consultant who was assisting with the opening of the account.

I even had to resort to contacting the branch to try and get assistance. But sadly everyone is referring me back to that one consultant who has failed me. Its clear that the account cannot be opened in her absence.

My major concern is if Absa is failing to honour potential clients, what treatment do existing clients get.

This is totally unacceptable especially taking into consideration that there are other banking institutions who would appreciate a client.