1 reviews | Active since Feb 2016
UNHAPPY THE WAY THEY HADLE THEIR CASES
No. 101-15TH AVENUE<br> JOHANNESBURG<br> ALEXANDRA<br> SOUTH AFRICA<br> 2090<br> <br> <br> Hello Peter<br> <br> 03 February 2016<br> <br> RE: COMPLAINT CONCERNING ABSA BANK<br> <br> This letter serves to confirm that Mr. Ben Seemela had a telephonic conversation starting from the 29th January 2016 in connection with the payment of the towing of the car that was repossessed on the 29th December 2015.<br> <br> Thoko Khumalo from ABSA LEGAL DEPARTMENT told me that the car was towed on the 29th December 2016, and the car was driven from my place by the person whom was send to pick up the car, and the conversation carried on, after she said she have proof from the towing company to prove her statement but however she is stalling to provide a proof and on the other hand I received a statement from e-toll confirming that the car was driven on the freeway.<br> <br> When the car was collected they gave me no documents to sign. To make things worse they even sign the documents on my behalf without my knowledge, now my car is missing radio plug and rubber mats. It is also stalling when you accelerate. I think when there were washing it, the engine water went to the wrong parts and it is in driven state.
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
