Unhappy Loyal Customer
Good day
Currently this is a very stressful time for customers in general in South Africa and Absa is the only bank not going the extra mile for their clients. I have been with Absa for nearly 10 years now and we have numerous issues but this is last stray....
Absa declined my car finance and I stay loyal.... Absa declined my credit card limit increase.
This is a very difficult and stressful time for me and my family. We were really depending on the credit card limit increase to us through the month.
Moving banking is the only solution moving forward.
Helpful (0)
Replies (3)0
Replies (3)
Absa's replyOfficial
30 Oct 2020, 14:20Dear Shaheed Craayenstein Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***6 Kind regards,Rezona Louw Group Customer Care
Absa's reply30 Oct 2020, 14:20
Official
Dear Shaheed Craayenstein Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***6 Kind regards,Rezona Louw Group Customer Care
's updateReviewer Update
02 Nov 2020, 14:50Good day Absa
To date there has been nobody from Absa has made the effect to contact me.
Thank you
To date there has been nobody from Absa has made the effect to contact me.
Thank you
's update02 Nov 2020, 14:50
Reviewer Update
Good day Absa
To date there has been nobody from Absa has made the effect to contact me.
Thank you
To date there has been nobody from Absa has made the effect to contact me.
Thank you
Absa's replyOfficial
03 Nov 2020, 06:51Dear Shaheed Craayenstein Thank you for your posting.
Please refer to our email send to your personal email address.
Kind regards,Rezona Louw Group Customer Care
Please refer to our email send to your personal email address.
Kind regards,Rezona Louw Group Customer Care
Absa's reply03 Nov 2020, 06:51
Official
Dear Shaheed Craayenstein Thank you for your posting.
Please refer to our email send to your personal email address.
Kind regards,Rezona Louw Group Customer Care
Please refer to our email send to your personal email address.
Kind regards,Rezona Louw Group Customer Care