KP
Kayakazi P
1 reviews | Active since Dec 2019
09 Feb 2021, 18:13
Unhappy customer
I wrote an email almost 3 weeks ago complaining and trying to find out how the rewards work as mine have been the same for the past 4 months...it could be more. Nobody has bothered to write back or even call. I expect this to be sorted out.
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Replies (1)
Absa's replyOfficial
10 Feb 2021, 09:22Dear Kayakazi, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***1 . I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply10 Feb 2021, 09:22
Official
Dear Kayakazi, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***1 . I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd