MM
Masebati M
1 reviews | Active since Mar 2023
01 Apr 2023, 08:34
Unhappy Customer (Absa Bank)
I have make fix ratè applications last year October even today is not yet done I have been going to absa in Brits town more than 3 times but not helped..The staff of Absa Brits are *********** ...they don't have customer courtesy ...Number of people are complaining about that branch ...I made first application with Caroline last year October.
I have been going in and out of Brits town Absa till today I'm still not helped.It seems like there is no service at Absa Brits town...I went again this year February ...Obakeng their team leader tried to help but it failed ... Simply to say no service at Absa Brits town.
Helpful (0)
Replies (1)0
Replies (1)Absa's replyOfficial
03 Apr 2023, 08:23Dear Masebati Maake
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***7 Kind regards,Group Customer CareVanessa Crowe
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***7 Kind regards,Group Customer CareVanessa Crowe
Absa's reply03 Apr 2023, 08:23
Official
Dear Masebati Maake
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***7 Kind regards,Group Customer CareVanessa Crowe
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***7 Kind regards,Group Customer CareVanessa Crowe
