HM
Hlengiwe M
1 reviews | Active since Aug 2019
25 Oct 2020, 18:45
Unhappy customer
The Absa banking app is **** I unlocked it on Friday but on Sunday morning when I tried to log on it said I must go to my nearest branch like out of the blue and it’s not the first time I am honestly tired of this now..
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
26 Oct 2020, 10:06Dear Hlengiwe Mthethwa Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***9. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Daphne Le GrangeGroup Customer Care
Absa's reply26 Oct 2020, 10:06
Official
Dear Hlengiwe Mthethwa Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***9. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Daphne Le GrangeGroup Customer Care