NM
Njabulo M

1 reviews | Active since Oct 2024

04 Oct 2024, 20:34

Unhappy Customer

Good day my name is Njabulo Msweli. I had the worst experience of my life all thanks to absa primrose Germiston all thanks to the branch manager Mrs Coetzee. I had tried to open an account with absa a cheque account but I was judged by the way I dressed when I had explained the amounts of the money I would be paid by my employer she told me I do not fit the discription of a person that would be paid the amount that I had disclosed. She went on to say someone is doing profiling on me which I did not understand where she get all of that cause the service I came for I did not receive all I got was **************.

0
Replies (1)
Absa
Absa's reply07 Oct 2024, 11:14
Official
Dear Njabulo Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number for your complaint is C-***2. Kind regards,Vanessa CroweGroup Customer Care