AQ
Abongile Q

1 reviews | Active since Oct 2021

17 Feb 2024, 23:49

Unhappy client with Absa vf

I was under debt review only to find out they no longer paying my accounts absa took the car now they want 20k to release the vehicle they charging me for car wash, storage and other things I didn't ask for increasing the money to 20k that I have to pay knowing very well that I won't be able to pay it. I hope that white guy that came to fetch the car and did not even give me extension is happy and sleeping peace at night and he'd live a Long and happy life while I am suffering on the side where's MFC understood and gave me extension to cancel debt review and pay them myself on my pay day. Absa was like nope!!! I've been hearing things about absa but now it happened to me! And Shame on them!!!!!

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Replies (2)
AQ
Abongile Q's update17 Feb 2024, 23:51
Reviewer Update
Good day Please find the release amount R 20,905.44 valid until 19/02/2024Kindly note that the vehicle will be made available for sale if no payment received. Install: R4123.36Dealer stock fee: R660.00Release fee: R430.00Storage fee: R 1500.00 valid until 19/02/2024Attorney cost: R 0.00Towing cost: R 1495.00Valuation fee: R460.00Car wash: R109.00Postage of Sec 127 letter: R22.72TOTAL = R 20,905.44 Please make an internet payment to ABSA cheque number *** and use AVAF account number ... the reference., copies of ID & Driver’s license as well as the up-to-date proof of comprehensive insurance for the vehicle to be released ,failure to make payment on the valid date mentioned above the vehicle will be made available for sale (be auctioned
Absa
Absa's reply19 Feb 2024, 08:43
Official
Dear Abongile Qaba Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number to your complaint is C-***2. Kind regards,Group Customer CareRezona Louw

Best regards,