unhappy Client

This is the most terrible service i received from ABSA ***** Department, in March money went out of my credit card i immediately phone them while on the line with one of there agents stopping my card more money went out. Mr Dumisani was working on my case for 3 months i did not received any feedback no call nothing so far. i had to call from Monday every day to try and get some update around my case, Mr Dumisani is never available, and up and till this moment i do not have an idea what's happening to my case. Money took out of my account. i am paying money back THAT WAS not spend by me. Really this is terrible service and i really thinking of taking my accounts to another bank.