SP
Siphokazi P
1 reviews | Active since Jan 2022
10 Jul 2024, 14:12
Unhappy client due to poor customer service
Absa NDE , kindly advise. My Attorney opened an Estate with you ..upon approval he asked for the money yo be transferred from Investment Account to Estate account . 2 months later nothing has been done instead every time he calls he's being told that the RICA documents still to be verified, Kanjani ABSA after we passed that stage . I will leave my Attorneys contacts so that u keep in touch with him and finalize this matter . He will provide ypu with everything you need . ***
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Absa's replyOfficial
10 Jul 2024, 17:00Dear Siphokazi Pantshwa Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***5. Kind regards,Group Customer CareRezona Louw
Absa's reply10 Jul 2024, 17:00
Official
Dear Siphokazi Pantshwa Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***5. Kind regards,Group Customer CareRezona Louw