KM
Karabo M

1 reviews | Active since Dec 2020

04 Jul 2023, 08:40

Unhappy client

I requested for my salary to be moved from a cheque account to a savings account and ABSA moved the money to notice select meaning I'm going to encure charges for moving the money due to their mistake. I know how expensive ABSA charges are because I've almost been stranded at a petrol station after ABSA deducted a whole R900 for bank charges due to 3 cash sends I'd made the previous month. The bank charges are ridiculous and not transparent. This month yet again, I received my tax money and a whole R400 was deducted from the money and this is after all their many ledger charges went off. I'm highly disappointed and after 7years of sticking with the bank, I'm ready to find another bank. I can't have a primary bank that has so many expensive charges, it's a risk for my salary

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Replies (1)
Absa
Absa's reply04 Jul 2023, 09:35
Official
Dear Karabo
  
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***8. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
  
RegardsPravesh BejayAbsa Bank Group Customer Care