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anabela P

1 reviews | Active since Sept 2016

09 Sept 2016, 09:15

Unhappy client

<p>To my horror this morning, I checked my absa credit card and noticed a whole lot of transactions that went through my card. They started on the 2nd of september until the 9th. On the 2nd ,12 transactions went throught. On the 5th, 12 went through. On the 7th, 20 went through. Still to this day i haven't recieved a simple phone call to ask me if i knew about any of the transactions. Its the second time this has happened to me. Then i still have to deal with a very rude person on the other side of the phone. Absa i think you really need to jack up ure services. I've ben an absa client for many years and this experience has been very disappointing to say the least.</p> <p> </p>

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Replies (1)
Absa
Absa's reply09 Sept 2016, 12:47
Official
Dear Customer Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly. Kind regards Daphne Le Grange Group Customer Care Absa Bank Ltd